- We ship within 4 business days of your order.
- Most orders ship via USPS and may take 3-5 days to arrive to their destination.
- At this time, we only ship within the United States.
- For our local customers, we are happy to offer the in-store pick-up option at checkout!
- We request that you Contact Us with an estimated pick-up day/time during our regular business hours.
- You will receive a Shipping Confirmation to alert you when your order is ready for pick-up.
- We request that you pick up your order within 7 calendar days.
- If we do not hear from you and your items are not picked up, they will be returned to our inventory, and you will be refunded in the form of your original payment. You should expect to see the credit in 3-5 additional business days.
- All items purchased at a 50% discount or more are final sale and cannot be returned or exchanged.
- If it does not work out for you, we hope that you will gift the item to a friend, or donate it to a local charitable organization.
- We do not accept returns on bath & body products, sunglasses, or gift cards.
Returns & Exchanges
- We accept returns up to 15 days after the shipping date of your order.
- Returned items must be in brand-new condition, with all tags and packaging intact. If your item is valued over $50, we highly recommend a shipment method with tracking.
- Sophie Stargazer is not responsible for lost or damaged return packages. Once we receive your returned item, we will issue you a gift card code for the amount of your return, including shipping. This credit will be valid for one year from issue date.
Sophie Stargazer Boutique, Attn: Returns, 323 N. Queen St, Suite G-02, Lancaster, PA 17603.